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Please contact us for any accessories or spare part purchase:

Electrolux (South Africa) (Pty) Ltd, 3 Aberdeen Rd, Benoni, 1500, South Africa


Sales office Hours:

Day Normal hours
Monday to Thursday 08h00 to 15h30
Fridays 08h00 to 12h30


Sales and queries
: +27 11 897 4600

Sales enquiries: za_salesorders@electrolux.com


Contact Centre (Service) Hours:

Day Normal hours After hours
Monday to Friday 08h00 to 16h30 16h30 to 22h00
Saturdays 08h00 to 14h00 14h00 to 22h00
Sundays and Public holidays 08h00 to 12h00 12h00 to 22h00


Service and Warranty Hotline
: +27 861 594 568

Service and Warranty e-mail: za_insure@electrolux.com

To log a call, please ensure that you have the following information at hand:

  • Geyser details (Serial number, code, and size of the geyser)
  • Client’s details (Name, Surname, contact number and Full physical address where the geyser is located).
  • NB: Proof of purchase and proof of installation will be requested if the serial tag is no longer visible or available.
For follow-ups / queries, please have your reference number at hand.
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Purchase
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Purchase In-Store