Sales and Service
We are here to help you
Please contact us for any accessories or spare part purchase:
Sales office Hours:
Contact Centre (Service) Hours:
Service and Warranty Hotline: +27 861 594 568
Service and Warranty e-mail: za_insure@kwikot.com
To log a call, please ensure that you have the following information at hand:
• Geyser details (Serial number, code, and size of the geyser)
• Client’s details (Name, Surname, contact number and Full physical address where the geyser is located).
• NB: Proof of purchase and proof of installation will be requested if the serial tag is no longer visible or available.
For follow-ups / queries, please have your reference number at hand.
Service and Warranty e-mail: za_insure@kwikot.com
To log a call, please ensure that you have the following information at hand:
• Geyser details (Serial number, code, and size of the geyser)
• Client’s details (Name, Surname, contact number and Full physical address where the geyser is located).
• NB: Proof of purchase and proof of installation will be requested if the serial tag is no longer visible or available.
For follow-ups / queries, please have your reference number at hand.